Business Process Outsourcing Services

Business Process Outsourcing Services

Business process outsourcing (BPO) is the practice of hiring an external service provider to handle specific work processes for a business. These processes can include payroll, accounting, data recording, customer support, credit processing, personal discussions, and more.

BPO offers several benefits for businesses, including reduced costs for in-house labour and training, as well as the ability to focus on core processes instead of non-essential company functions. For example, outsourcing allows a company to outsource its payroll accounting without having to monitor the performance of the accountant.

In addition to BPO services, we also offer contact point verifications (CPV) and know your customer support (KYC). Our CPV services include confirmation of an individual's address and phone number, validation of documents like PAN/bank statements/income tax returns, and more. Our KYC services assist businesses with fulfilling their regulatory requirements for customer identification and verification.

We also provide document fulfilment and fraud and risk control services for retail assets. This includes contacting prospective customers and completing necessary documentation, as well as screening and sampling of documents to identify and validate suspicious profiles and documents.

In addition to these services, we offer resources support, including recruitment and training of technically skilled manpower, compliance with labour and statutory laws, and infrastructural support. We also provide complete accounting support for MSME units, including bookkeeping, payroll management, return filing, financial statement preparation, and more.