Business Process Outsourcing Services

Business Process Outsourcing Services

Business process outsourcing (BPO) is the practice of contracting a specific work process or processes to an external service provider. The services can include payroll, accounting, data recording, customer support, credit processing, personal discussions and more.

Outsourcing cuts down on costs for in-house labour, particularly for staffing and training, and for the work space to accommodate local employees.

Outsourcing allows businesses to focus in on their main offerings instead of company functions that aren’t directly tied to their core processes. For example, when outsourcing, the company won’t have to monitor the payroll accountant’s performance.

Outsourcing allows businesses to focus in on their main offerings instead of company functions that aren’t directly tied to their core processes. For example, when outsourcing, the company won’t have to monitor the payroll accountant’s performance.

Outsourcing allows businesses to focus in on their main offerings instead of company functions that aren’t directly tied to their core processes. For example, when outsourcing, the company won’t have to monitor the payroll accountant’s performance.

Outsourcing allows businesses to focus in on their main offerings instead of company functions that aren’t directly tied to their core processes. For example, when outsourcing, the company won’t have to monitor the payroll accountant’s performance.

Outsourcing allows businesses to focus in on their main offerings instead of company functions that aren’t directly tied to their core processes. For example, when outsourcing, the company won’t have to monitor the payroll accountant’s performance.

Contact point Verifications (CPV): We provide verification services like Address confirmation, Telephone confirmation, educational qualification verification, other document verifications, etc. Services include confirmation of existence at the given address, existence of the business/ office etc., availability on the provided numbers, validation of documents like PAN/ Bank statements/ Income tax returns etc.

Know your Customer Support (KYC):

Know your Customer Support (KYC):

  1. Document fulfilment for retails assets: Involves contacting the prospective customers and completing documentation requirements.
  2. Completion of ECS mandates and validation and submission of the same post disbursals.
  3. Verification of post disbursal documents like RC books, insurance documents from the respective dealers and updation of the information.

Fraud & Risk Control: Include screening and sampling of documents at the pre-booking stage looking for any suspicious documents or profiles and verify those files and validating them before further processing of such applications, validating the KYC documents with original documents, verification of the educational and employment documents submitted, etc.

Resources support: We also provide manpower and other resource support for various Banks/ NBFCs. Service include recruitment of the required technically required manpower for the activity, compliance of prevailing labour and statutory laws, imparting periodical training and performance reviews, completing entire end to end recruitment process, infrastructural support, etc.

Accounting Support: We also provide complete accounting support for MSME units, which includes:

  1. complete accounting and book-keeping activities,
  2. payroll management
  3. monthly/ quarterly/ annual return filing under various statutes
  4. preparation of financial statements
  5. preparation of reconciliation statements and MIS
  6. Fixed asset register maintenance and verification